Privacy Policy

1. Introduction

RippleXn ("we", "our", or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy describes the types of personal information we collect, how we use it, and the choices available to you.

2. Information we collect

We may collect the following categories of information:

• Contact information — name, email address, organisation, and any message content submitted through our contact form or demo request.
• Usage data — information about how you interact with our website, including pages visited, time spent, and referring source.
• Technical data — IP address, browser type, device type, and operating system.

3. How we use your information

We use your information to:

• Respond to enquiries and demo requests
• Improve and maintain our website and services
• Understand how visitors use our website
• Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

4. Client data

Documents and materials uploaded to the RippleXn platform are treated as confidential client data. Client data is not used for any purpose beyond providing the service to the client. Client data is not used to train shared systems, and is not resold or shared with any third party.

5. Data retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 12 months unless you request earlier deletion.

6. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Access to client data is restricted and subject to audit logging.

7. Your rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Request data portability

To exercise any of these rights, please contact us at privacy@ripplexn.com.

8. Third-party services

Our website may use analytics services to help us understand usage patterns. These services may collect anonymised data about your visit. We do not use advertising trackers or social media pixels.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact

If you have any questions about this Privacy Policy, please contact us at privacy@ripplexn.com.